INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I track my order?
Once your order is shipped, you'll receive an email with a tracking link. You can also log in to your account to view order status.
Are Timevault watches covered by a warranty?
Yes, all Timevault watches come with a 1-year limited warranty covering manufacturing defects.
How do I care for and maintain my Timevault watch?
To ensure longevity, avoid exposure to water (unless waterproof), extreme temperatures, and magnetic fields. Clean with a soft, dry cloth.
Can I cancel or modify my order after placing it?
We allow changes or cancellations within 2 hours of placing your order. Please contact us right away via WhatsApp or email.
Do you offer gift packaging?
Yes, we provide premium gift packaging—ideal for birthdays, anniversaries, or other special occasions.
INFORMATION ABOUT US
